Description
De Montfort University
Faculty of Business and Law
Assignment Brief
Module Title Crisis and Risk Management
Assignment Number Assessment 1
Module Code BABM3006
Assignment Title Crisis and Risk Management Portfolio
Module Leader Dr Samson Oladejo
Assignment Weighting 100%
Assignment Release Date: 25/11/2024 – 12:00 pm
Submission Date/Time: 31/01/2025 – 12:00 pm (via Turnitin)
Assessment Information – What you need to do.
This assignment is an individual assignment. The assessment requires you to write a 4000-word essay based on a global crisis case of your choice. Your essay should demonstrate critical reflection on the key topics covered in the module, , particularly focusing on the role of emerging technologies (such as AI, automation, data analytics) in Crisis and Risk Management.
The assessment is divided into three key components, and the entire portfolio should be submitted as a single document. The essay should be well structured, incorporate pertinent theories and scholarly sources, and demonstrate a high level of critical thinking and analysis. A reference list in the DMU Harvard referencing style is required. Detailed instructions for each component are provided below:
Component 1
Using a global crisis case scenario of your choice from a broad spectrum of possibilities (such as data breach, supply chain disruption, industrial accident, financial scandal, defective product, BP Deepwater Horizon oil spill, the 2008 financial crisis, the Boeing 737 MAX accident, terrorism, business disruption, bankruptcy, defective product, corruption, industrial accident, risk of COVID19 transmission etc. Your task is to critically evaluate the various stages of the crisis (i.e., pre-crisis, crisis and post-crisis phases) and develop, with the aid of a flowchart,a timeline of events across the three crisis stages (750 words).
Component 2
Drawing upon Roux Dufort’s comprehensive framework (2007) outlining the four distinctive phases of crisis development. Your task is to use the crisis case study in component 1 above to meticulously provide critical evaluation of the incident and pinpoint and justify precisely where each of these four crisis development stages manifests itself, commencing from initial anomalies to the culmination of a full-blown crisis. To accomplish this, you are expected to extensively integrate relevant theories, frameworks, real world examples and scholarly literature into your analysis. Your objective is to delve deep into the complexities of crisis development, offering insightful analysis that resists simplistic solutions and encourages a nuanced understanding of the subject matter and indicate whether the crisis was either predictable or perhaps largely unavoidable (1250 words).
Component 3
Firstly, based on the same crisis case study, create a detailed Bowtie diagram to visually assess and manage risks. Focus on 2-3 key elements for threats, consequences, and control/recovery measures. Analyze how these threats manifest, their potential consequences, and evaluate the effectiveness of controls. Give the diagram an insightful title that reflects the risk scenario. Secondly, critically reflect on the module, considering how emerging technologies (AI, automation, data analytics) impacts Crisis and Risk Management. Discuss the benefits, challenges, and critically evaluate their implications for stakeholder trust, privacy concerns, and ethical decision-making of integrating these technologies, and reflect on personal and professional learning from the module (2000 words).
Suggested Structure
Component 1: Crisis Case Study Evaluation.
Select a well-documented global crisis case study, such as the BP Deepwater Horizon oil spill, the 2008 financial crisis, or the Boeing 737 MAX incidents (you are free to use a crisis case of your choice)
Identify and Evaluate Crisis Phases.
Three phases: pre-crisis, crisis, and post-crisis.
Pre-crisis: Discuss early warning signs, risk assessments, and preparedness efforts.
Crisis: Analyse the unfolding of the crisis, immediate responses, and management.
Post-crisis: Evaluate the recovery efforts, long-term impacts, and lessons learned.
Flowchart Creation
Develop a timeline of events highlighting key events and decisions during each phase of the crisis, accompanied by a flowchart to illustrate the progression of the crisis.
Component 2: Application of Roux Dufort’s Framework.
Using the same crisis case study in Component 1, Clearly identify Roux Dufort’s four phases of crisis development and relate it to the crisis case scenario in component 1 and evaluate where each phase occurs and detail how it unfolds from an initial anomaly to a full-blown crisis.
Apply Roux Dufort’s Framework
Phase 1: Anomaly Detection: Identify early signs of the issue.
Phase 2: Vulnerability stage/Crisis Amplification: Describe how the issue escalates.
Phase 3: Disruption stage/Crisis Management: Detail the efforts to manage the crisis.
Phase 4: Crisis stage/Crisis Termination: Explain how the crisis is resolved.
Critical Evaluation
Use any relevant theory like NAT, HRT, Coombs’s crisis communication theory (SCCT), Complexity Theory, Chaos Theory, , etc to explain the dynamics of crisis development. Analyse the effectiveness of management strategies and the role of leadership during each phase. Discuss whether the crisis was predictable or largely unavoidable.
Component 3 Task Overview
- Use the same crisis case to construct a Bowtie diagram to visually assess and manage risk. Focus on 2-3 key elements of threats and consequences. Map out preventive and mitigative controls, as well as recovery strategies.
Critical Analysis
- Discuss how the identified threats could manifest and the potential impacts critically analyse threats, consequences, and control measures.
- Evaluate the effectiveness of controls and recovery measures using suitable crisis and risk management Frameworks
- Craft an insightful title that reflects the essence of your analysis/risk scenario.
- Reflect on the module, considering how emerging technologies (AI, automation, data analytics etc) impacts crisis and risk management.
- Provide comprehensive reflection of the benefits and challenges of integrating these technologies with critical and global insights into ethics, trust, privacy concerns and decision-making.
- Deep, critical reflection on personal and professional learning with strong links to crisis management practice
- Reflect on personal and professional learning from the module, highlighting how the module has informed or influenced your understanding of crisis and risk management. (students may focus on various aspects of the module/assessment/themselves but there are important aspects to look out for i.e., students reflect on emerging technologies with critical and global insights into ethics, trust, and decision-making, what they have learnt on the module, why they found something interesting (or not), how the module might (or it already has) inform their personal and/or professional practice (e.g., will it / has it changed their behaviour or attitudes towards something)? So, for example, if a student says they found the module interesting, they should explain why and discuss the aspects they enjoyed the most, and whether it changed or developed an attitude they had about themselves or the role of crisis managers in organisations.
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